OUR SERVICES

Services Available

• Skilled Nursing
• Physical Therapy
• Occupational Therapy
• Home Health Aide Services

Who Can Benefit

Anyone who needs assistance with daily personal care, medication administration or nutritional needs. We provide care and companionship for those with either long-term or short-term disabilities or illnesses.

How to Start Services

Better Living Home Health Care, Inc. services are initiated with a home care conference. This conference serves as a meeting ground for the family, client and a Better Living professional. During the conference, you will have an opportunity to ask questions and obtain professional assistance in evaluating individual needs and what type of services may be required. It also allows us to gain greater insight into the personal needs of the individual involved to allow personalization of the services required.

Notice Informing Individuals About Nondiscrimination and Accessibility Requirements
and Nondiscrimination Statement:

Discrimination is Against the Law
Better Living Home Health Care, Inc complies with applicable Federal civil rights laws
and does not discriminate on the basis of race, color, national origin, age, disability, or sex
(consistent with the scope of sex discrimination described at 45 CFR § 92.1 0l(a)(2)) Better
Living Home Health Care, Inc does not exclude people or treat them less favorably because of
race, color, national origin, age, disability, or sex.
Better Living Home Health Care, Inc:

• Provides people with disabilities reasonable modifications and free appropriate
  auxiliary aids and services to communicate effectively with us, such as:
  o Qualified sign language interpreters
  o Written information in other formats (large print, audio, accessible
  electronic f01mats, other formats).
• Provides free language assistance services to people whose primary language is
  not English, which may include:
  o Qualified interpreters
  o Information written in other languages.
  1 This language/approach is not required under Section 1557 regulations.
  If you need reasonable modifications, appropriate auxiliary aids and services, or language
  assistance services, contact Jessica Majors, Civil Rights Coordinator.

If you believe that Better Living Home Health Care, Inc has failed to provide these
services or discriminated in another way on the basis of race, color, national origin, age,
disability, or sex, you can file a grievance with:

Jessica Majors, Civil Rights Coordinator
2040 Washington Ave
Evansville, IN 47714
P: 812-491-2273 F: 812-401-0313
jessicam@blhh.org

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance,
Jessica Majors, Civil Rights Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human
Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint
Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence A venue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html